Privacy Policy
Last updated: December 2025
At LuniMuni, we take the privacy of you and your children seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
Information You Provide
- Account Information: Email address, name, and password when you create an account
- Child Profiles: Your child's name (or nickname) and age range for personalized story experiences
- Payment Information: Billing details processed securely through our payment providers
- Support Communications: Information you provide when contacting customer support
Information Collected Automatically
- Usage Data: How you interact with the app, features used, and story preferences
- Device Information: Device type, operating system, and app version
- Analytics: Aggregated, anonymized data to improve our services
Images and Content
Important: Photos and drawings uploaded to create stories are processed in real-time and are not stored on our servers after story generation is complete. We do not retain, share, or use uploaded images for any purpose other than creating your child's story.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Generate personalized stories based on your child's preferences
- Process payments and manage subscriptions
- Send important updates about the service
- Improve and optimize our app and services
- Respond to your inquiries and support requests
- Ensure the safety and security of our platform
3. Children's Privacy (COPPA Compliance)
LuniMuni is designed for children ages 3-8, used under parental supervision. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide.
- We do not knowingly collect personal information directly from children under 13
- All account creation and data management is performed by parents or guardians
- Child profiles contain only minimal information (name/nickname and age range)
- We do not display advertising to children
- Parents can review, modify, or delete their child's information at any time
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information only in these circumstances:
- Service Providers: With trusted third parties who assist in operating our services (cloud hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure cloud infrastructure with industry-standard protections
6. Data Retention
We retain your information only as long as necessary to provide our services and fulfill the purposes described in this policy. You can request deletion of your account and associated data at any time.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@lunimuni.com
Address: Riga, Latvia